Team & roles
Invite teammates to Zappush, set their role, track pending and past invites, and understand what Member, Admin, and Owner can each do.
Invite the people who work on your store, give them the right role, and keep track of who has access. This page covers sending invites, the roles, and managing invites after you send them.
Invite a teammate
Open Settings → Organization → Members. In the Invite someone card:
- Enter the person's Email.
- Pick a Role: Member or Admin.
- Click Send invite.
You will see Invite sent to their address once it goes out. They get an email with a link to join.
You can also invite teammates at the end of onboarding. The last setup step offers the same email-and-role form, or you can skip it and invite people later from here.
Invite people with the email they will actually sign in with, using their company email address. Personal addresses (gmail, yahoo, and similar) can't be invited. The invite is matched to that address when they accept.
Roles
- Member: day-to-day access to the store and its data.
- Admin: everything a Member can do, plus managing the team and account settings.
- Owner: the person who created the account. The Owner has full control and is marked with an Owner label in the team list.
You can only invite people as Member or Admin. The Owner role is set when the account is created.
The team list
The Team members card lists everyone in the account, with their name, email, role, and when they joined. A count at the top shows how many people are on the team.
Pending invites
Invites you have sent but that have not been accepted yet show in the Pending invites card. Each one shows the role, who sent it, and when it expires. Invites are good for about seven days, then they expire.
For each pending invite you can:
- Resend: send the invite email again.
- Cancel: stop the invite. The link stops working immediately, and you confirm before it is cancelled.
Invite history
Once an invite is accepted, cancelled, or expired, it moves to History with a status badge:
- Accepted: the person joined.
- Cancelled: you cancelled the invite.
- Expired: the invite ran out before it was accepted.
Accepting an invite
When someone opens their invite link:
- They sign in or create an account, using the same email the invite was sent to.
- They click Accept invite to join the team.
- They land in the dashboard, now part of your account.
If a link does not work, it may have been cancelled or expired. Send a fresh invite from the Members page.
Members exists at both the organization and the store level. Org-level Members controls your whole account; store-level Members controls a single store. See Workspaces & stores.